COVID-19 Procedures and Access Requirements

Thank you for your interest in visiting our retail stores - we look forward to serving you!

On arrival, please wait at the door for a team member to assist you & provide instructions.

Please note the following conditions:

• Due to Order from Wellington-Dufferin-Guelph Public Health, all persons entering our business must wear a Face Covering at all times, unless they meet an identified exemption.

• ERIN LOCATION: Maximum of 2 customer groups, to a maximum of 6 customers
• FERGUS LOCATION: Maximum of 5 customer groups, to a maximum of 12 customers
• Please respect others by keeping your party size minimal
• Please respect others by keeping your visit brief – we are here to assist you with finding what you need!
• No unaccompanied children. Help us keep your kids safe by keeping them with you and reminding them to look with their eyes, not their hands.
• We prefer to accept contactless payments. Cash can be accepted but help us keep everyone safe by using a card payment whenever possible.
• No returns or exchanges can be accepted at this time.
• Demo products have been removed for your safety.
• Many product restocks have been delayed due to COVID-19 closures and restrictions. We appreciate your patience, there will be more fun COMING SOON!

Respect Others by Practicing PHYSICAL DISTANCING. Keep at Least 2m (6ft) of Separation from Others and Follow Markings on the Ground

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Curbside Pickup Also Available

- Orders can be be placed through our online store https://brightenuptoysandgames.ca/, by email to ask@brightenuptoysandgames.ca or by Facebook messenger https://www.facebook.com/brightenuptoysandgames. Our website is under transformation so please be patient as we continue to enhance our product listings with images and descriptions.
- Under shipping options, please select your pickup store location.
- Wait for notification that your order is prepared (normally within 24 hours). Note that not all inventory is held in both store locations, so do not proceed to the store until you have received confirmation.
- You will receive instructions in this notification. Please adhere to all instructions, markings and signage. These are in place for your protection.